We work hard to design and make handbags that last. We will gladly repair or replace your item should it break from normal wear & tear (unstitching anywhere on your item, fallen tassels, etc.) within 60 days of receiving your order. Please return your item to our studio address: 10145 Maple Street Bellflower CA, 90706. Customer is responsible for return shipping costs. We cover the shipping costs from our studio to your destination (US ONLY).
* Abnormal wear or tear is not covered by Marloe and will not be replaced (tearing or stretching from strenuous pulling, unstitching due to abnormal use, broken or damaged hardware due to abnormal use, etc.) Exceptions may apply. Please email for questions.